I am so happy to have Ricardo to service my hot tub. I’ve had so many others who don’t know what they’re doing but pretend they do. Not Ricardo. He knows what’s what right away, and I totally trust his integrity. And he’s super …
Ricardo Escalante was outstanding in assessing what was needed to get our spa running again. He demonstrated exemplary (i.e., above and beyond expectations!) customer service.
Quick, reliable service. Reasonable price.
I had a great experience with this service. We happen to rent a place that has a jacuzzi and don’t know how to maintenance one. We hadn’t used ours in several years as the chemical and bacteria factors felt overwhelming. They came out …
Ricardo was super responsive and, along with Sergio, got our hot tub cleaned and working again for a fair price. Super excited to be using it again for the first time in many years!
Ricardo is knowledgeable, friendly, and went out of his way to clean my extra dirty spa and offer advice on numerous spa-related issues. Plus his prices are reasonable. I'm very happy that I found him, and would highly recommended him.
Second time I have called and service was as great the second time too.
Ricardo diligently pursued the problem with our spa until he solved the it. He had to make several trips out. He priced out the different alternatives, even those that he didn't think were worthwhile, just to make sure that we had all the …
Ricardo, the owner, did a great job for me this week. 3 days after I called him he had the part in hand and installed in my hot tub, then did an inspection, told me everything else was fine and gave me advice I really appreciated about how…
Ricardo took a few days to get back to me after my first call, but, once I spsoke with him, we came out within a couple of days to inspect my spa and identify the source of the leak. Two days later, he returned with the needed pump part and…
Extremely knowledgeable and professional. Reliable service.
Ricardo does great work at a fair price. He is easy to work with and knows his spas. Our hot tub is back in operation with a new pump thanks to Bay Area Spas!
Thank you for taking care of my spa!
I was extremely happy with the service Ricardo provided. I actually got his name from the distributor of the parts for my spa. Before Ricardo came out, I was anticipating having to replace the spa's heater for my spa is old. The pump was…
I highly recommend Ricardo at Bay Area Spas. He is reasonable, prompt and extremely knowledgeable. He was able to diagnose and fix the situation with my old spa. I was thinking that I would have to replace the heater and/or pump and he …
I’m more than satisfied. We had a swimming pool in LA from 1967 to 1999. We’ve had a spa in Berkeley in the 20 years since then. Cesar Escalante is by far the best servicer we’ve had over those 52 years.
Ricardo is awesome! He keeps my old (23 year old) spa that is used everyday, up and running. He is reliable and honest. Shows up on time, diagnoses the problem and repairs quickly. If not for him I am sure I would have had to replace my spa…
Initially we had expected an easier solution but instead we needed more done. Ricardo attempted a simpler solution and explained what might be necessary. When the first solution didn't entirely fix the problem on our 24 year old spa he …
Ricardo did an excellent job fixing our SPA. He is a true professional, extremely knowledgeable, punctual and very reasonable. We will call on him again without any hesitation.
I was pleased with the promptness of Ricardo, the technician and his knowledge of what was wrong. He seemed to be very honest as well.
Ricardo is very knowledgeable and offers good suggestions. I have an old hot tub and I always feel I will have my problem solved with him on the job.
They were great. Came out the first time and diagnosed the problem. Got the part and returned and the new part fixed the problem.
A job well done. Great communication and arrival on time. Definitely took a route to fix the tub that minimized the work and kept the cost down giving me a very fair and appropriate repair bill. So happy to find a kind and reliable hot tub …
A very pleasant experience. Trusted Ricardo who did the repair work for us.
In the past ten years we’ve used him every time our spa needed TLC. Highly recommended.
Excellent customer service! Ricardo responded immediately and professionally to my hot tub situation. As a new hot tub owner, he communicated the problem that I was facing and provided guidance of what needed in order to remedy the …
Both Ricardo and Cesar were professional, timely and skilled! The communication via text was terrific and I highly recommend this service and company.
Been working with Bay Area Spas for years. Ricardo is fabulous A++. Always readily available; always on time and it’s always a delight to work with such a competent and personable technician.
Bob (Orinda, Ca)
Great job buy pump next thanks ✌🏿
Excellent, courteous service. Arrived when scheduled. Found spa problem very quickly.
Michael J AUSTIN
Ricardo did an excellent job. He first tried a simple repair and then when that did not work, he recommended a pump replacement. Excellent work and very reliable.
Ricardo is fantastic in all respects. Shows up on time and prepared to deal with whatever problem I may have with my Tub. Always pleasant too.
Bay Area Spas (Ricardo) has **always*** been **way* more than just a service. He treats your spa as though it was his own, and he was spending his own money to maintain it. !!!! HIGHLY RECOMMEND!!!!!
Ricardo was very knowledgeable, and able to diagnose our hot tub system problem (even when it had potentially multiple issues). He was on-time, and charged just what he quoted even though it took him longer than he had estimated to …
Ricardo came out as planned, diagnosed the problem quickly, had the parts on hand to repair and made the repair. We were not home so he sent e-bill and we paid electronically. Painless.
Ricardo Escalante is very reliable technician. I highly recommend his services for anyone owning a hot tub or anyone looking to purchase one and using Bay Area spas to get you a good product a good price. Appreciate having this company …
Recommend Ricardo to anyone that has a spa ,very knowledgeable and reasonable pricing.
Service is exceptional
Great service, quick and informative.
Ricardo was amazing. Super helpful and informative. Definitely above and beyond what I would expect!
Ricardo was great; timely, knowledgable and totally reasonable on price. He patiently explained the situation with our home hot tub and then when I needed more explanation, he cheerfully explained again. Great service
Super nice , kind and very reasonable prices. Ricardo knows his spas!
Super fast, honest, dependable, and fair pricing.
Highly recommend. Small problem and Ricardo came back and fixed, for no charge immediately.
Hardwin Eddie Cantrell
Great job! on time and provided great service. Thanks
Ricardo Escalante has been servicing my spa needs since 2009. I highly recommend his professional and smart diagnostic skills. Always prompt and reliable.
On time, experienced and knew immediately what had to be done & did it.
Pie De La Cuesta Las Palmas Posada
Ricardo is totally professional, punctual, I recommend it totally, also the prices are very fair.
James E Freeman
Good technician who arrives on time and completes work.
Richardo is exceptional! He is alway on time, professional and extremely helpful at diagnosing my spas problems!!!